Job description

Responsibilities - Manage and maintain the Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other M365 applications. - Monitor system performance, ensure the health and reliability of the M365 services, and troubleshoot issues as they arise. - Provide end-user support and training for M365 applications and services. - Implement and manage security policies, compliance features, and data protection measures within M365. - Ensure adherence to organizational policies and procedures for information security and compliance. - Configure and manage user accounts, permissions, and access rights in M365. - Handle the deployment and configuration of new M365 features and services. - Manage email flow, spam filtering, and email security configurations. - Integrate M365 applications with other business systems and services. - Develop and implement automation scripts and workflows to improve efficiency and productivity. - Create and maintain detailed documentation of the M365 environment, configurations, and procedures. - Generate reports on system performance, usage, and security compliance. Skills Required - Extensive knowledge and experience with Microsoft 365 administration, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and related services. - Proficiency in PowerShell scripting for automation and management tasks. - Strong understanding of M365 security and compliance features. - Experience with Active Directory and Azure Active Directory. - Familiarity with networking concepts and protocols related to M365 services. - Minimum of 3-5 years of experience in a similar role, managing and supporting Microsoft 365 environments. - Experience in an IT support or helpdesk role is advantageous. - Experience with M365 migrations and implementations is a plus. - Excellent problem-solving and troubleshooting abilities. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. - Detail-oriented with a strong focus on quality and accuracy. - Ability to manage multiple tasks and priorities in a fast-paced environment. Essentials - Certifications: Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Security Administrator Associate, or other M365 certifications are highly desirable. - Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

Requirements