Job description

Overview This is a remote role that may be hired in NC and TX. This position provides daily technical support to data processing systems. Analyzes existing and proposed data processing systems or procedures that improve processing capabilities. Assists the installation of programs and procedures developed in coordination with end user groups. Enhances data processing systems and procedures through system analysis, coding, testing, and other activities that facilitate technical business objectives. Responsibilities • Data Analysis - Sources, compiles, and interprets data. Performs analysis for accuracy and efficiencies, effectively communicates analysis output. • System Testing - Thoroughly tests systems to ensure proper installation of new software, system changes, and overall efficiency. Evaluates and conveys testing results. • Processing Support - Provides technical support by performing coding, ensuring processes run smoothly, and working to continuously improve processing capabilities. Works closely with business units and operation teams to support their business objectives. • Technical Proficiency - Utilizes knowledge to develop or install appropriate computer software. • Provides 24/7 on-call support rotation. Qualifications Bachelor's Degree and 1 years of experience in Programming OR High School Diploma or GED and 5 years of experience in Programming Preferred Skills: • Experience with scripting languages including: Microsoft.NET, JavaScript, VBScript, API Integration (Rest) • Nice-to-have languages: ASP.NET, JavaScript, API Integration (REST), React,js, Node.js, Angular.js, SQL Scripting and Powershell Scripting • Experience with object-oriented languages such as C/C • Experience with Visual Studio, Copilot Studio, Postman API Design/Testing (REST), and Google Apigee Gateway API Proxy design and testing • Experience in writing Microsoft Power Applications (Canvas apps) • Experience with source code control management using Azure, GitHub or GitLab • Automation testing experience using GitLab or Azure DevOps • Experience designing CI/CD pipelines and multi-region deployment experience • Experience with Agile ways of working including Scrum or Kanban • Experience working with enterprise change control management First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: $descr2 $descr3

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