Job description

Role Description • 3–5 years of Manual Testing experience Key Responsibilities • Test Planning: Develop detailed test plans, test cases, and test scripts based on business requirements and technical specifications for Microsoft Dynamics applications. • Test Execution: Perform manual and automated testing of Dynamics 365 modules, including functional, regression, integration, and user acceptance testing (UAT). • Defect Management: Identify, document, and track defects; collaborate with development teams to ensure timely resolution and retesting. • Requirements Analysis: Work with business analysts and stakeholders to translate business processes into effective test scenarios. • Test Documentation: Maintain comprehensive test documentation, including test results, coverage metrics, and quality status reports. • Continuous Improvement: Recommend enhancements to testing processes, tools, and methodologies to improve product quality and efficiency. • User Support: Assist end-users during UAT and provide support for testing-related queries and issues. • Compliance & Best Practices: Ensure testing activities align with organizational standards and industry best practices. Required Qualifications • Bachelor’s degree in Computer Science, Information Systems, or related field • 2+ years of software testing experience, preferably with Microsoft Dynamics 365 applications • Familiarity with Dynamics 365 modules, workflows, and business processes • Experience with test management tools (e.g., Azure DevOps, Jira, TestRail) • Strong analytical, problem-solving, and communication skills • High attention to detail with a commitment to delivering quality results Preferred Qualifications • Experience with MS Dynamics products at the Department of Veterans Affairs • Experience with test automation tools (e.g., Selenium, EasyRepro, RSAT, Playwright) • Knowledge of API testing and integration testing • Microsoft Dynamics 365 or QA certifications • Experience working in Agile/Scrum environments • Familiarity with Microsoft Power Platform (Power Apps, Power Automate) • Prior experience collaborating with Veterans Affairs stakeholders to optimize CRM workflows and enhance service delivery • Experience implementing or supporting CRM systems (e.g., Microsoft Dynamics) within a federal agency environment • Knowledge of Department of Veterans Affairs operations, policies, and programs, with emphasis on client-facing technology solutions Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation and Benefits 45-65hr (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.) Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron’s benefits programs. Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations. Company DescriptionGRIDIRON IT is a Small Business specializing in IT talent search and placement. From executive search to cleared IT professionals, Gridiron IT provides top talent to government agencies, federal contractors, and commercial clients. Building on more than 20 years of recruiting excellence and solid relationships throughout the field, Gridiron IT is a trusted IT staffing resource in the National Capital Area and across the country. We work closely with our clients and consultants to understand their unique needs and make placements that make sense.

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