Entry Level IT Technician
Role: AdministratorCompany: VirtualVocations
Job description
A company is looking for a Level 1 IT Technician to join their service team. Key Responsibilities Answer live calls within a 15-minute cap to resolve issues or escalate as needed Perform basic troubleshooting tasks from email or portal tickets Manage all alerts via the ConnectWise ticketing system Required Qualifications Background in IT through classroom training or previous work experience Comfortable with basic troubleshooting and familiar with network and system administration Basic understanding of Microsoft Server and Workstation Operating Systems Familiarity with Microsoft Office, QuickBooks, and Adobe software Ability to manage and prioritize alerts through the ConnectWise ticketing system
Requirements
• Background in IT through classroom training or previous work experience
• Comfortable with basic troubleshooting and familiar with network and system administration
• Basic understanding of Microsoft Server and Workstation Operating Systems
• Familiarity with Microsoft Office, QuickBooks, and Adobe software
• Ability to manage and prioritize alerts through the ConnectWise ticketing system
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Job Type
Fulltime role
Skills required
No particular skills mentioned.
Location
Little Rock, Arkansas
Salary
No salary information was found.
Date Posted
June 3, 2025
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VirtualVocations
Join VirtualVocations as an Entry Level IT Technician in Little Rock, Arkansas, where you'll provide essential support to resolve IT issues. This full-time role involves troubleshooting and managing alerts through the ConnectWise ticketing system.
