Job description

Description: Cutting edge Defense-Technology organization specializing in artificial intelligence and autonomous systems • *Onsite | Arlington, VA** Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $50 - $55 / hr. w2 Responsibilities: We are seeking a Systems Administrator with a strong blend of Asset Management (70%) and Desktop Support (30%) expertise. This role will be a key part of a two-person service desk team supporting the Arlington, VA office which hosts 20-50 employees on a rotating basis. The ideal candidate will bring technical desktop support skills, hands-on asset management experience, and strong problem-solving abilities to the team. Asset Management (70%) • Oversee hardware/software asset lifecycle, ensuring accurate tracking, compliance, and cost management • Maintain asset inventory and coordinate with vendors for procurement, renewals, and contract management • Assist in developing a structured approach to software license management and spending Desktop Support (30%) • Provide end-user technical support for Windows, Mac, and Linux environments • Manage user accounts in Active Directory, O365, and Azure AD • Troubleshoot issues related to desktop, software, and system configurations • Handle ticketing requests via JIRA Service Management (Atlassian) • Image and deploy laptops (Windows/Linux) and provide basic troubleshooting support • Ensure smooth IT operations for the DC office, with occasional remote collaboration with other sites Experience Requirements: • 5-10 years of experience in IT support, asset management, or systems administration • Strong software asset management experience • Experience with Windows, Mac, and Linux environments (Mac is <10% of users) • Hands-on experience with Active Directory, O365 - they work with Azure AD and Intune as well so those are a plus • Knowledge of ticketing systems (JIRA preferred) and troubleshooting processes • Ability to troubleshoot end-user issues, manage tickets, and escalate when needed • Strong communication skills and ability to work well within a small, tight-knit team • Vendor management experience is a plus but not required Education Requirements: • Bachelors Degree preferred, but will consider candidates without 4-year degree

Requirements