Job description

5 days ago Be among the first 25 applicants Tencent's Real-Time Communication (RTC) division is at the forefront of building a globally connected, high-performance communication network. We are seeking a dynamic and technically proficient Pre-Sales Solutions Architect to join our international team. This is a pivotal role where you will be the bridge between our cutting-edge RTC technologies and the innovative needs of our clients across various industries. As a Pre-Sales Solutions Architect for Tencent RTC, you will be the primary technical expert in the sales cycle, working closely with our sales and business development teams to craft and present compelling real-time communication solutions. Your deep understanding of our RTC products and the broader communication landscape will be instrumental in driving customer adoption and success. Key Responsibilities: Tencent's Real-Time Communication (RTC) division is at the forefront of building a globally connected, high-performance communication network. We are seeking a dynamic and technically proficient Pre-Sales Solutions Architect to join our international team. This is a pivotal role where you will be the bridge between our cutting-edge RTC technologies and the innovative needs of our clients across various industries. As a Pre-Sales Solutions Architect for Tencent RTC, you will be the primary technical expert in the sales cycle, working closely with our sales and business development teams to craft and present compelling real-time communication solutions. Your deep understanding of our RTC products and the broader communication landscape will be instrumental in driving customer adoption and success. Key Responsibilities: • Technical Consultation:Serve as the lead technical resource for our clients, providing in-depth knowledge of Tencent RTC's capabilities, including video and voice calling, interactive live streaming, and our comprehensive SDKs and APIs. • Solution Design & Architecture:Collaborate with prospective clients to understand their specific business challenges and technical requirements. Design and architect tailored, scalable, and robust real-time communication solutions that leverage the full potential of the Tencent RTC platform. • Product Demonstration & Proof of Concept (PoC):Develop and deliver compelling product demonstrations and customized proof-of-concept implementations that showcase the value and technical superiority of Tencent RTC solutions. • Sales Enablement:Empower the sales team with the technical knowledge and materials needed to effectively engage with clients. This includes creating technical presentations, solution diagrams, and competitive analysis. • Proposal & RFI/RFP Response:Lead the technical response to Request for Proposals (RFPs) and Request for Information (RFIs), ensuring that our proposals are technically sound and effectively address the client's needs. • Market Feedback & Product Improvement:Act as a crucial liaison between our clients and internal product and engineering teams. Gather and translate customer feedback and market intelligence to influence the future direction of Tencent RTC products. • Industry Expertise:Maintain a strong understanding of the real-time communication industry, including emerging trends, competitive landscape, and key use cases in sectors such as social entertainment, online education, telehealth, and enterprise collaboration. Qualifications & Skills: • Educational Background:Bachelor's degree in Computer Science, Engineering, or a related technical field. • Experience:3-5+ years of experience in a pre-sales, solutions architecture, or technical consulting role within the cloud computing, SaaS, or telecommunications industry. • Technical Acumen: • Strong understanding of real-time communication technologies, including WebRTC, VoIP, and video/audio codecs. • Hands-on experience with at least one major cloud platform (e.g., Tencent Cloud, AWS, Azure, Google Cloud). • Familiarity with mobile and web application development is highly desirable. • Experience with API integration and design. • Communication & Presentation Skills:Exceptional verbal and written communication skills in English. The ability to articulate complex technical concepts to both technical and non-technical audiences is essential. • Customer-Focused:A genuine passion for understanding and solving customer problems, with a proven ability to build strong client relationships. • Problem-Solving:Strong analytical and problem-solving skills, with the ability to think strategically and creatively. • Team Player:A collaborative spirit with the ability to work effectively in a fast-paced, international team environment. • Self-Motivated:Proactive and able to manage multiple projects and priorities with minimal supervision. Preferred Qualifications: • Experience with Tencent Cloud products and services. • Fluency in Mandarin Chinese or other languages is a significant plus. • Previous experience in the video conferencing, live streaming, or unified communications as a service (UCaaS) industry. Why Tencent? At Tencent, we are guided by our mission of "Value for Users, Tech for Good." You will be part of a global team that is passionate about leveraging technology to connect people and enrich lives. We offer a competitive compensation package, a dynamic work environment, and the opportunity to work on products that impact millions of users worldwide. If you are a driven and innovative technical professional with a passion for real-time communication, we encourage you to apply and help us build the future of global interaction. The base pay range for this position in the state(s) above is $124,800.0 to $254,400.0 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals. Seniority level • Seniority levelMid-Senior level Employment type • Employment typeFull-time Job function • Job functionEngineering and Information Technology Referrals increase your chances of interviewing at Tencent RTC by 2x Get notified about new Solutions Architect jobs inPalo Alto, CA. Solutions Architect, Financial Services, Google Cloud Sunnyvale, CA $147,000.00-$216,000.00 1 week ago San Jose, CA $187,200.00-$420,000.00 1 week ago Technical Lead/ Manager, Software Engineering Hayward, CA $170,000.00-$190,000.00 1 month ago Santa Clara, CA $148,000.00-$235,750.00 1 day ago Senior Solutions Architect, Global Partner TeamSenior Solutions Architect, Global Partner TeamSolution Architect, Healthcare Integrations Sunnyvale, CA $218,000.00-$306,000.00 3 days ago Palo Alto, CA $115,800.00-$212,300.00 3 weeks ago Global Practice Architect, Infrastructure, Google Cloud Sunnyvale, CA $218,000.00-$306,000.00 1 week ago Solutions Architect, Data Processing - New College Graduate 2025 Santa Clara, CA $120,000.00-$235,750.00 1 day ago Santa Clara, CA $155,000.00-$215,000.00 6 months ago Solutions Architect, Data Center Infrastructure Santa Clara, CA $120,000.00-$235,750.00 1 day ago Solutions Architect - Cloud Providers and HyperscaleEnterprise Architect (Cloud Product Engineering Agentic AI)Global Practice Architect, Infrastructure III, Google Cloud Sunnyvale, CA $168,000.00-$249,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Skills: Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Architectural Services, Artificial Intelligence (AI), Audio Compression, Business Development, Cloud Architecture, Cloud Computing, Communication Skills, Competitive Analysis/Strategy, Computer Science, Customer Acquisition, Customer Relations, Customer/Client Research, Data Processing, English Language, Enterprise Architecture, Financial Services, Healthcare, Leading Edge Technology, Mandarin Chinese Language, Microsoft Windows Azure, Mobile Web Programming, Multitasking, Network Operations Center, Online Training, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Product Demonstration, Product Engineering, Project/Program Management, Proof of Concept, Realtime Communications, Request for Information (RFI), Request for Proposals (RFP), Resolve Customer Issues, Sales, Sales Cycle, Sales Prospecting, Software Engineering, Software as a Service (SaaS), Solution Sales, Streaming Technology, Team Player, Technical Consulting, Technical Leadership, Technical Presentation, Technical/Engineering Design, Telecommunications Industry, Telehealth, Trend Analysis, Unified Communications, Use Cases, Video Compression, Videoconferencing, VoIP (Voice over IP), Writing Skills About the Company: Tencent RTC

Requirements