Job description

M365 Modern Workplace Expert Warwickshire - Hybrid £53,000 - £60,000 PLEASE NOTE: You must be eligible for SC Clearance for this role and you MUST be a Britsh citizen/ILR holder due to the type of clearance. VIQU have partnered with a government authority based in Warwickshire who are looking to invest in their internal teams. They are looking for an experienced M365 Modern Workplace to manage and maintain their Modern Workplace environment whilst providing technical expertise and guidance to relevant stakeholders. Key Responsibilities of the M365 Modern Workplace Expert: • Ensure compliance with legal and regulatory standards by implementing DLP, eDiscovery, and retention policies while maintaining up-to-date ITSM documentation. • Manage SharePoint Online and Microsoft Teams, facilitating collaboration, document management, and seamless integration with Office 365 services. • Monitor and troubleshoot service performance using tools like PowerShell and the Microsoft 365 admin centre, addressing connectivity and technical issues promptly. • Diagnose and resolve user issues, including accounts, hardware, software, and system configurations, while delivering responsive and user-focused support. • Apply ITIL best practices for consistent incident, problem, and change management, contributing to efficient service delivery.

Requirements