Job description

Are you an experienced M365 Engineer/Admin I with a desire to excel? If so, then TALENT Software Services may have the job for you! Our client is seeking an experienced M365 Engineer/Admin I to work at their company in Richfield, MN. Position Summary: The Productivity Tools team is responsible for all M365 cloud products for the enterprise, excluding Dynamics and PowerBi. The team consists of a variety of engineers and specialists to assist in the development, engineering, and support for our capabilities. We are seeking a Platform Infrastructure Engineer to join the End User Technology - Productivity team. This role will focus on administering and engineering Microsoft Teams and related technologies. The engineer will be responsible for the deployment, configuration, integration and support of collaboration tools, ensuring seamless communication and productivity across the enterprise. Primary Responsibilities/Accountabilities: • Microsoft Teams Administration: Administer and support Microsoft Teams /SharePoint environments, including policy management, reporting, monitoring, integrations and enterprise configuration. (i.e. Call Quality Dashboard) • Power Platform Integration: Utilize Power Platform tools (Power Apps, Power Automate, Power BI) to enhance collaboration and productivity. • Scripting and Automation: Develop and maintain scripts using PowerShell and Azure Automation to streamline processes and improve efficiency. • API Management: Work with Graph API and SharePoint REST API to integrate and automate workflows. • Troubleshooting: Provide 2nd and 3rd level support, resolving complex incidents and performing change management activities. • Training and Documentation: Create and update standard operating procedures, conduct training programs, and ensure monitoring standards are met. • Technical Development: Stay updated on external technical developments related to collaboration tools and grow technical subject matter expertise. • Collaboration: Work with architects to recommend new capabilities and provide proposals to senior leadership. • Mentorship: Provide coaching and work directions to junior engineers and administrators. Qualifications: • Bachelor's degree in Computer Science/ Information Technology or equivalent technical experience. • 3+ years of experience in deploying, managing, and administering Teams/SharePoint environments in M365 Admin Center • 2+ years of experience with AV technologies like Microsoft Teams Rooms or Zoom. • 2+ years of Microsoft M365 operational support responsibilities including OneDrive, Power Platform, Office 365, etc. • Proficiency in PowerShell scripting and Azure Automation. Preferred: • 5+ years of experience supporting communication tools and other technology services, with demonstrated progression of responsibilities. • 3+ years of experience with Microsoft PowerShell. • 3+ years of IT systems support experience with Azure Active Directory (i.e. dynamic rules, conditional access, automations). • Experience with ITSM functions and processes (ServiceNow) • Experience leading projects using standardized methodologies. • Experience with diverse technologies related to end-user computing, including cloud platforms (AWS, Azure, GCP).

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