Job description

Data Center Operations Management We are seeking a highly skilled Critical Environment Operations Manager to join our U.S. Airgap team. As a key member of our Cloud Operations & Innovation (CO+I) team, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services supporting the U.S. Government. Our team operates a large global portfolio of over 100 datacenters and 1 million servers, serving more than 1 billion customers and 20 million businesses worldwide. Key Responsibilities: • Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations* Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services* Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters* Maximize Critical Environment (CE) availability to ensure optimal operational efficiency* Reduce high-impact and human-error Critical Environment (CE) incidents year over year* Deliver on cost/energy efficiency initiatives* Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring* Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners* Work with regional and global peers to share and build best practices across the entire datacenter portfolio Requirements: • High School Qualification or equivalent AND 3+ years experience of mission-critical service management* OR equivalent experience* Strong leadership and communication skills* Ability to work in a fast-paced environment and adapt to changing priorities* Experience with IT infrastructure, including Servers, SANs, Networking, etc.

Requirements