Job description

Submission Administrator Operations Department Applied General Agency Anaheim, CA - Hybrid About AGA Applied General Agency was founded by Patrick Rodriguez in 1993. Headquartered in Anaheim, California, AGA has become one of the largest Medicare-focused independent marketing organizations in the nation. AGA was created with the intention of providing unparalleled value to overworked agents who had more obligations than time. With the support of a full back-office team, AGA has the vision and tools to make quality agents even more successful. AGA has grown to support close to 10,000 agents in serving the needs of half a million Americans nationwide. For more information, visit www.appliedga.com. Job Summary A Submissions Administrator plays a critical role in the day-to-day operations of our agency by reviewing, validating, and submitting enrollment applications on behalf of agents. This position ensures all applications are accurate, complete, and submitted in accordance with carrier-specific guidelines and federal compliance standards. As well as the accurate record keeping of application and client details across our internal systems. The ideal candidate will possess strong attention to detail, organizational skills, and the ability to manage multiple submission channels and deadlines. Primary Responsibilities • Ensure the timely review, processing, and submission of assigned applications with strict adherence to all HIPAA and PHI communication guidelines. • Confirm all sections of the enrollment forms are fully completed, legible, and signed. • Scrub applications for accurate agent, client, and FMO information. • Ensure the receipt and inclusion of Scope of Appointment (SOA) forms, and all other necessary supporting documentation based on the plan type. • Use various platforms such as fax, online portals, and FTP upload to submit applications to carriers within 24 hours of receipt/signature. • Process, upload and document application and client details into AGA’s internal systems. • Execute and reconcile daily batch reports to ensure all applications have been processed. • Promptly communicate with agents regarding missing or incorrect information, and continue to follow-up until a resolution is reached. Primary Skills & Requirements • High school diploma or equivalent required; associate’s degree preferred. • 1–2 years of administrative or submissions experience, ideally in a healthcare, or insurance environment. • Strong attention to detail with the ability to catch and correct errors quickly. • Excellent organizational, time management, and communication skills. • Ability to work independently, multitask, and meet strict deadlines. • Familiarity with HIPAA guidelines, and health care plan enrollment processes preferred. • Proficiency in Microsoft Office Suite, PDF editing tools, CRM platforms, and document management systems. About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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