Job description

Company Overview About Four Hands Four Hands is a technology-driven company seeking a skilled Technical Writer to develop comprehensive user manuals, training materials, and documentation for Microsoft Dynamics 365. Job Description As an Enterprise Documentation Specialist at Four Hands, you will be responsible for creating and maintaining user manuals, training guides, FAQs, and other instructional materials for Microsoft Dynamics applications. You will collaborate with subject matter experts, developers, trainers, and internal leads to ensure documentation accuracy and clarity. Your primary goal is to standardize documentation structure and maintain a consistent style and voice across all materials. Required Skills and Qualifications To excel in this role, you should have: • ~5+ years of experience as a Technical Writer in the software or IT industry, with a strong focus on enterprise systems such as Microsoft Dynamics 365 • ~ Expertise in Microsoft Dynamics 365, including modules such as Finance & Operations, Sales Operations, Customer Service or International Sourcing • ~ Experience writing in a clear and concise manner for both technical and non-technical audiences • ~ Familiarity with instructional design principles and creating engaging training content • ~ Experience with video tutorials, e-learning platforms, or interactive documentation • ~ Microsoft Dynamics certifications (e.g., MB-300, MB-500) are a plus Benefits We offer a collaborative work environment where you can grow professionally and contribute to our mission to deliver innovative solutions. Others In this role, you will have the opportunity to work closely with cross-functional teams and make a meaningful impact on our products and services.

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