Job description

Serve as a Virtual Desktop Infrastructure (VDI) Subject Matter Expert Design, deploy, optimize, and support of Dell VDI solutions, primarily using: VMware Horizon, Citrix, and Microsoft technologies Ensure virtual desktop environments are secure, scalable, and aligned with business needs Monitor and maintain VDI environments Ex. VMware Horizon, Citrix Virtual Apps and Desktops Troubleshoot user access issues, performance bottlenecks, and application delivery problems Perform health checks, patching, and capacity planning Support endpoint devices including thin clients, zero clients, and mobile access Document daily activities, incidents, and system changes Design & Deployment: Assist in designing and implementing VDI architectures Use Dell infrastructure (Ex. PowerEdge, VxRail, PowerStore) Configure and deploy virtual desktops and application pools Integrate App Volumes, User Environment Manager (UEM), and profile management tools Optimization & Performance Analyze performance metrics and recommend improvements Implement automation scripts (e.g., PowerShell) for provisioning and monitoring Support GPU-accelerated VDI for multimedia-rich applications Security & Compliance Ensure VDI environments meet security standards and compliance requirements Configure policies for access control, USB redirection, and endpoint security Collaboration & Knowledge Transfer Work closely with customer IT teams and Dell support Provide training and documentation to customer staff Participate in change management and project planning meetings Qualifications: BS in IT, Computer Science, or related field (or equivalent experience) 5+ years of experience in VDI design, deployment, and support Strong hand-on experience with the following: VMware Horizon View, vSphere Hypervisor (ESXi), vCenter, Citrix Microsoft AVD, and Dell infrastructure Strong scripting skills (PowerShell, Python) for automation and monitoring Familiarity with Active Directory, SCCM/Intune, and M365 administration Preferred Certifications: VMware Certified Professional – Desktop and Mobility (VCP-DTM) Citrix Certified Associate/Professional Dell EMC Proven Professional ITIL Foundation Active DoD Secret Clearance Job Type: Full-time Job Type: Full-time Experience: VDI engineering : 5 years (Preferred) Dell infrastructure (PowerEdge, VxRail, PowerStore): 3 years (Preferred) Citrix: 3 years (Preferred) VMware Horizon View: 3 years (Preferred) vSphere and vCenter: 3 years (Preferred) Python and/or Powershell: 3 years (Preferred) Security clearance: Secret (Required) Work Location: In person

Requirements