Job description

Salary : $85,764.00 - $115,344.00 Annually Location : Clark County - Vancouver, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 25DOT-HQ-05492e Department: Dept. of Transportation Division: Headquarters Opening Date: 06/03/2025 Closing Date: 6/11/2025 11:59 PM Pacific Description About WSDOT The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, leads an award-winning Active Transportation Plan, holds the record for the world's widest tunneling project, and operates the largest ferry system in the nation! The Opportunity WSDOT is seeking a skilled and motivated systems administration and cybersecurity professional to join our team in the Olympic & Southwest Regions. As a regional technician and cybersecurity specialist, you will be at the forefront of protecting WSDOT's critical systems and infrastructure. In this journey-level position, you will apply advanced technical expertise across a broad spectrum of cybersecurity and systems administration disciplines. You'll lead the charge in assessing and mitigating risks, implementing effective security controls, and ensuring secure, reliable access to essential IT services. Your work will directly support 24/7 operations critical to regional transportation systems, partner agencies, and public-facing services. As the IT System Administrator - Journey, you will collaborate with project managers, technicians, and operational teams to design, implement, and manage security and system solutions across cloud, on-premises, and hybrid environments. Your guidance will be instrumental in developing standards, conducting security assessments, and maintaining resilient infrastructure capable of withstanding evolving cyber threats. If you're passionate about cybersecurity, systems management, and making a real-world impact on public safety and transportation, this is the role for you. What to Expect The Olympic-Southwest Technology Services (OSW TS) team provides consultation, analysis, planning, design, development, testing, configuration, implementation, operation, administration, maintenance, troubleshooting and asset management of multi-regional servers, virtual environments, network infrastructure, telecommunications systems, software, reproduction, operating systems, workstations and mobile devices. OSW TS provides these services to over 1400 employees and 2382 IT end devices remotely and at 54 sites within 13 counties for two distinct business regions, Olympic and Southwest, enabling WSDOT employees to complete their assigned work activities in support of the agency's mission. Among the varied range of responsibilities held within this role, the IT System Administrator - Journey will: • Design, implement, maintain, troubleshoot and update virtual and cloud infrastructure. • Plan, implement and lead deployment projects of new virtual infrastructure and provide expert consultation to all IT staff to ensure success of projects, positive customer experience, and educational/training opportunities to staff. • Support all software, hardware, and networking aspects of Active Directory (AD), Cloud services, servers, applications, database management systems, replication, archiving and security. • Independently monitor Application, Database & Operating System event logs as well as server performance and network infrastructure to analyze trends and identify issues. • Develop plans and remediate incidents based on security audits and/or evaluations for the OSW Regions. • Provide project management of tasks related to cybersecurity, to ensure timely mitigation and remediation of risk, and maintain standards and policy compliance. • Conduct technical research and testing of operating systems, applications, database management systems, storage, backups and replication systems. • Determine viability of increased levels of virtualization and ensure disaster recovery reclamation in support of Agency virtualization and business continuity missions. Qualifications To be considered for this opportunity, at least one (1) of the following are required: • Eight (8) years of IT experience working in a customer serviced-focused technology organization. OR • An associate's degree in computer science or closely related field and six (6) years of experience working in Information Technology. OR • A bachelor's degree or equivalent in Computer Science or Management Information Systems or Software Development, or related field and four (4) years of experience working in Information Technology. In addition to one (1) of the above, the following are also required: • Two (2) years of experience that demonstrates system administration troubleshooting skills and problem solving with an ability to make independent decisions and judgements about workflows and work priorities. • Experience providing technical consulting and performing installation of IT hardware and software. • Effective communication skills with the ability to clearly communicate professionally with a diverse set of peers and vendors in written and verbal form. • Skills and the ability comprehend the security implications of vulnerabilities and apply mitigation strategies. • Skills to provide technical guidance and advice to peer IT staff. • A valid driver's license. • Knowledge of: • Advanced diagnostic tools: HP Systems Insight Manager, Solar Winds Engineers Toolset, SQL Admin Studio and Fluke Optiview • Active Directory Users & Computers, Exchange Management Console and PowerShell • Server, PC, peripherals, hardware, software, architecture, and operational theory. • Microsoft Operating systems, applications, management and technical tools. • Imaging, group policies, and task sequence • Networked computing environment and infrastructure It is preferred that qualified candidates also have: • One (1) year of experience in cybersecurity within at least two (2) the following cybersecurity technologies: • Vulnerability management • Intrusion detection and prevention • Application security • Network security • Incident response and handling • Anti-virus/malware management • Security assessments • To review the full Position Description, please follow the directions in the Contact Us section of this posting. Important Notes • This recruitment may also be used to fill additional positions per business needs. • In addition to the salary range listed, a general wage increase of 3% will be applied for all state employees on July 1, 2025. • This position requires regular travel to various sites throughout the regions. Occasional travel to other sites across the state with possible overnight stays may also be required. • In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code. • This position offers flexible/hybrid remote work options. • The recruiting efforts for this position may be extended beyond the displayed closing date for as long and until a sufficient candidate pool has been established. However, the first review of applications will be conducted June 12, 2025. The Appointing Authority reserves the right to make a hiring decision at any time thereafter. It is to your benefit to submit your application as soon as possible. • WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit . Why WSDOT • Work-Life Balance - We offer flexible work schedules that allow you time for your life outside of this excellent opportunity. • Paid Leave - In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year! • Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness. • Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to for more information. Check out this video to learn more: How to Apply Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible. In order to be considered for this opportunity, please include the following with your online application: • An attached Resume outlining (in reverse chronological order) your experience to date. • An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role. • Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. NOTE: This information may be entered in the "References" section of the online application; does not require an additional attachment. Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity. WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter. Contact Us For inquiries about this posting, you may contact the assigned Recruiter, at . Please be sure to reference 25DOT-HQ-05492e in the subject line. More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave. Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165. Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year. Bereavement Leave Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave. Additional Leave Leave Sharing Family and Medical Leave Act (FMLA) Leave Without Pay Please visit the State HR Website for more detailed information regarding benefits. Updated 12-31-2022 01 Please select the response that best describes your total years of experience working in a customer serviced-focused technology organization and/or experience working in an Information Technology field. • I have over ten (10) years of this experience. • I have 8 - 10 years of this experience. • I have 6 - 8 years of this experience. • I have 4 - 6 years of this experience. • I have less than four (4) years of this experience. 02 In reference to the question above, please briefly describe your experience. If you do not have this experience, please enter N/A. 03 Please select the response that best describes your highest level of completed education. • I have a master's degree or higher. • I have a bachelor's degree. • I have an associate's degree. • I have a high school diploma or equivalent. • None of the above 04 If you indicated completion of a degree, please list your degree and field of study. Otherwise, enter N/A. 05 Please select the response that best describes your total years of experience with system administration troubleshooting and problem solving. • I have over ten (10) years of this experience. • I have 8 - 10 years of this experience. • I have 6 - 8 years of this experience. • I have 4 - 6 years of this experience. • I have 2 - 4 years of this experience. • I have less than two (2) years of this experience. 06 In reference to the question above, please briefly describe your experience. If you do not have this experience, please enter N/A. 07 Please select the response that best describes your total years of experience providing technical consulting and performing installation of IT hardware and software. • I have over eight (8) years of this experience. • I have 6 - 8 years of this experience. • I have 4 - 6 years of this experience. • I have 2 - 4 years of this experience. • I have 1 - 2 years of this experience. • I have less than one (1) year of this experience. • I do not have this experience. 08 In reference to the question above, please briefly describe your experience. If you do not have this experience, please enter N/A. 09 Please select all the following you have knowledge of/experience with: • Visual Studio, PowerShell, Microsoft Expression, Blend, SQL and Java • Advanced diagnostic tools: HP Systems Insight Manager, Solar Winds Engineers Toolset, SQL Admin Studio and Fluke Optiview • Active Directory Users & Computers, Exchange Management Console and PowerShell • Server, PC, peripherals, hardware, software, architecture, and operational theory • Microsoft Operating systems, applications, management and technical tools • Imaging, group policies, and task sequence • Networked computing environment and infrastructure • None of the above 10 Please select all the following cybersecurity technologies you at least one (1) years of experience with: • Vulnerability management • Intrusion detection and prevention • Application security • Network security • Incident response and handling • Anti-virus/malware management • Security assessments • None of the above 11 Do you have a valid driver's license? • Yes • No 12 How did you learn of this employment opportunity? • Indeed • LinkedIn • Direct Email Notification • WSDOT social media (Twitter, Facebook, YouTube, etc) • Career Fair • Monster • WorkSource • Handshake • AASHTO • NACTO • COMTO • APWA • "NOW HIRING" banner/sign • Radio advertisement • WSDOT Employment Site • Careers.wa.gov • governmentjobs.com • Other (specify below) 13 If you selected 'Other' on the previous question, please specify how you learned of this employment opportunity in the space provided: Required Question

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