Job description

Date Posted: 2025-06-02 Country: United States of America Location: OT452: TMN - DENVER, CO 9750 E. Easter Avenue, Centennial, CO, 80112 USA Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator Company is searching for a highly motivated Sr Associate, Account Manager to create and manage customer relationships through sales achievement, situational problem solving, and comprehensive account management. On a typical day you will: • Sell Otis products and/or services through attaining daily call activity metrics, increasing touch points with decision makers, and exploring qualified leads • Manage a portfolio of approximately 1,000 units • Serve as primary contact for timely resolution of customer needs surrounding inquiries such as estimating, insurance certificate requests, billing questions, call back concerns, maintenance record requests, and scheduling • Contact all customers on a rotational basis or as dictated by customer expectations • Develop and expand the sales territory through cold calling and familiarity with local market conditions and competitor dynamics What you will need to be successful: • High school diploma or equivalent required; bachelor’s degree preferred • Excellent demonstrated customer service skills required • Ability to work in a highly team-oriented and dynamic environment • Candidate must demonstrate strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers • Needs to be self-motivated and able to manage many simultaneous projects and responsibilities • Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software • Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills • Previous sales experience preferred Benefits: Otis currently provides our colleagues with the following benefits: • 401(k) plan that includes generous company match and a separate automatic retirement contribution • Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment • Three weeks paid vacation and paid company holidays • Paid sick leave - Employee assistance and wellness incentive programs • Life insurance and disability coverage • Voluntary benefits, such as legal, pet, home, and auto insurance • Birth/adoption and parental leave benefits • Adoption assistance • Tuition reimbursement program • Peer recognition and service anniversary awards, as well as spot performance bonus opportunities Salary Transparency: The salary range for this role is $60,000 to $95,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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