Job description

What You'll Do - Actively support and develop software solutions for PDI products - Troubleshoot and resolve software issues with due urgency and maintain thorough documentation of all software solutions - Perform engineering level tests to find defects; troubleshoot and debug production issues - Guides and trains less experienced engineers - Partner with Product Management to consult on solution feasibility and high-level effort estimation - Prepare and provide case status and risk assessments to their manager with appropriate levels of detail to ensure customer issues are properly escalated and prioritized - Use a disciplined approach in an Agile environment to assist in analysis and determination of preferred solutions to technical challenges - Work with Product Owner to clarify and estimate feature work What You Need - 1 year of experience designing and developing new or maintaining existing software applications in a software product development environment - Proficiency required in all of the following: .Net and C# - Proficiency required in SQL performance troubleshooting and tuning - Familiarity with the Microsoft Visual Studio IDE and the use of Azure DevOps or Jira - 1+ years of practical experience with Agile development methodologies - Highly motivated self-starter with a desire to help others and take action - Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms - Ability to independently work as a contributing member in a high-paced and focused team - Ability to multi-task and prioritize tasks with competing deadlines - Strong problem-solving and analytical skills with the ability to work under pressure - Ability to socialize ideas and influence decisions without direct authority - Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions - Considers ‘best-practice’ standards, as well as departmental policies and procedures - Computer science fundamentals: OOP, design patterns, data structures & algorithms Why PDI Technologies? - Comprehensive benefits package including health, dental, and vision coverage effective immediately - Fully flexible remote work environment - Matching Group Retirement Savings Plan - PTO effective immediately - Quarterly self-investment allowance for personal and professional development, health and wellness, entertainment, travel, charitable giving, tech, travel, etc. - Strong culture that values authenticity, trust, curiosity, and diversity of thought

Requirements