Job description

Data Networks is seeking a Business Process Automation Specialist to support both our internal teams and our clients by building solutions that streamline business process workflows, improve access to data, and enable more informed decision-making. In this role reporting to the President, you’ll work closely with all departments within Data Networks and with our enterprise and managed IT services clients, using tools in the Microsoft Power Platform, including Power Automate, Power BI, and Copilot Studio to develop dashboards, automate business processes, and integrate data from across the business. This position balances internal priorities with billable client work, requiring a mix of technical expertise and the ability to collaborate effectively across departments and client environments. Job Duties and Responsibilities Internal Responsibilities: • Identify opportunities to automate internal business process workflows; collaborate with team to streamline, innovate, and implement new workflows and processes. • Build dashboards and data visualizations using Microsoft Power Platform to support cross-functional reporting. • Lead internal data projects that improve operational efficiency, accuracy, and transparency, including new features or enhancements to existing systems. • Integrate disparate internal systems to create unified reporting and automation capabilities. Client-Facing / Billable Responsibilities: • Deliver Microsoft Power Platform solutions including Power BI dashboards, Power Automate flows, Power Apps, and Copilot Studio for clients across various industries. • Develop scalable data pipelines, reporting tools, and automation strategies to meet client-specific goals. • Serve as a technical expert on client projects, ensuring high-quality delivery and user enablement. • Partner with project teams and client stakeholders as needed to gather requirements, scope work, and implement solutions. Additional Responsibilities • Research and recommend new technologies and tools to streamline operations and improve user experience. • Provide insights and actionable recommendations based on data analysis to support decision-making processes. • Troubleshoot and resolve application database-related issues to ensure seamless operations. • Maintain and further knowledge of current industry trends through continuing education, professional development, and applicable certifications. Note: Candidates with SQL-only or BI-only backgrounds are unlikely to be a fit for this role. We are specifically looking for professionals with hands-on experience using Power Automate, Power BI, Copilot Studio, and Power Apps, and AI-powered tools like Copilot or ChatGPT to build workflow and process automation and integration solutions. Knowledge Skills, and Abilities Required Skills • Advanced experience with the Microsoft Power Platform (Power Automate, Power BI, Copilot Studio, Power Apps), with a focus on building end-to-end automation solutions. • Hands-on experience with AI-powered tools such as Microsoft Copilot, Chat GPT, and related platforms, and a demonstrated interest in applying AI to improve business workflows. • Strong business acumen and ability to apply both technical skillset and business intelligence to solve complex business challenges through the use of automated workflows. • Bachelor’s degree in computer science, information systems, business analytics, or similar field of study; or equivalent combination of education and practical experience in data automation, software development, business intelligence, or similar fields. • Strong experience with SQL, Python, or JavaScript for data processing and integration. • Ability to work with APIs, webhooks, and third-party integration tools. • Knowledge of CRM and ERP platforms (Microsoft Dynamics 365 Business Central preferred). • Excellent communication and interpersonal skills for both internal collaboration and client interaction. • Ability to manage concurrent internal and external projects and deliver solutions on time in a fast-paced environment. Preferred Skills • Microsoft Certified in Power Platform (i.e. Power BI, Power Automate, Copilot Studio) or similar • Certified in Microsoft Dynamics 365, or similar Company Overview Data Networks has been at the forefront of simplifying enterprise IT since 1983. Based in Hunt Valley, Maryland, we are a premier IT solutions provider dedicated to serving education, state and local government, healthcare, and commercial clients. Our extensive experience and partnerships with leading manufacturers enable us to deliver comprehensive IT solutions that include client computing, data center services, networking, cyber-security, cloud services, and managed IT services. Job Type: Full-time Pay: $100,000.00 - $105,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Professional development assistance • Tuition reimbursement • Vision insurance Work Location: Hybrid remote in Hunt Valley, MD 21031

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