Job description

Skills: M365, SharePoint Administration, Exchange Admin, Teams Admin, Powershell, Endpoint Security, Office 365, Microsoft Intune, Top 5 REQUIRED Attributes • 5+ years of experience in related positions • Experience with SharePoint Administration • Experience with Exchange Administration • Experience with Teams Administration • Fluency in PowerShell Technology Proficiencies SharePoint Microsoft Exchange Microsoft Teams Key Words Office 365 Tenant Administration LOCATION: Can be remote HOURS:: 40/week 8:00 5:00 PM CST (flexibility is required due to meetings and other events that might take place outside of work hours.) SCJ requires resource who will meet the following job description : • Documented experience in multiple of the following endpoint technologies: • Office 365 Tenant Administration Most critical experience required here • Microsoft Power Platform • Microsoft Exchange Administration (On-Premises & Exchange Online) • Group Policy Management • Endpoint Security Tools (BeyondTrust a plus) • Intune Device Management (Mobile & Windows) • Ability to ensure that incident tickets and outages are responded to and resolved in accordance with Service Level Agreements (SLAs) for their assigned platforms/services • Continuously document and review recommended best practices to aide in continuous improvement and decreasing Mean Time to Repair (MTTR) • Provide escalated technical support for Tier I and Tier II technical personnel. • Experience in device compliance and reports/ Log Analytics • Analyze incident ticket statistics to provide recommendations on ways to eliminate any developing negative trends. • Inform team members and managers of important issues and information which will enhance client satisfaction and team performance. • Contribute in the testing and development of training material, Standard Operating Procedures (SOPs) associated with new products, services and equipment. • Work with internal and external resources to accurately test enhancements. • Perform training for Tier I and Tier II technical personnel

Requirements