Job description

The Business Intelligence Analyst will support criminal justice analytics and technology initiatives for Women in Recovery (WIR), Women’s Justice Team (WJT), and Parenting in Jail (PIJ) - collectively referred to as Women’s Justice Programs (WJP). The Business Intelligence Analyst will collaborate with staff and other key stakeholders and community partners to support strategic program goals. Responsibilities encompass: 1) monitoring and analyzing criminal justice data and applying analytic skills including predictive analytics methods for program improvements, 2) developing, training and orienting staff on efficient data collection and documentation procedures, 3) monitoring and reporting programmatic key performance indicators and grant outcomes, 5) monitor documentation, billing and expansion opportunities for external contracts and 6) using PowerBI and other tools to create dashboards and data visualizations. This role demands strategic and innovative thinking, an interest and passion for leveraging data analytics to inform programmatic decisions and drive program improvements, and a dedication for staying current with criminal justice trends And it requires project management skills and ability to effectively liaise between WJP’s leadership and data team. POSITION SPECIFIC DUTIES & RESPONSIBILITIES: Qualitative and quantitative data collection, cleaning, coding and analysis using Salesforce, Power BI, and F&CS’ internal electronic health record. Proficient in customizing Salesforce to meet program data collection requirements and modifications Manage and oversee data and reporting across multiple systems and programs; collaborate with program directors for funding development and reporting. Provide orientation and ongoing training to staff to help ensure accurate and timely database entry, compliance and utilization. Systems development and implementation to enable more efficient processes across divisions. Leverage internal and external data systems to provide outcome data and program recommendations for internal and external analytics and presentations. Manage and monitor grant and billing contracts to ensure budgetary consistency; utilize agency EHR and program databases to develop monthly reporting for various contracts. Identify program and criminal justice system analytics needs and/or deficiencies; develop plans to close those gaps. Assist stakeholders in identifying key performance indicators (KPIs), used to evaluate program performance. Coordinate with the Family & Children’s IT and Business Intelligence teams and outside software vendors to ensure agency, program, and partner data is reliable and accurate. Manage and coordinate projects across multiple divisions and programs. Strong proficiency in Microsoft Office; excellent written and oral communication. Assist with grant writing and reporting in conjunction with WJP’s data analysis team and F&CS’ grant writers. Apply analtyic problem solving methods such as regression, machine learning, and optimization using internal and external datasets to provide insights Seek innovative and creative solutions for increased program data and technology efficiencies utilizing a cost-effective approach; conduct cost-analyses to recommend most economical program option. Understand financial and operational implications of decisions; align work with strategic programmatic goals. Support public policy initiatives and bills pertaining to criminal justice policy efforts through participation in local and statewide partnerships and committees. QUALIFICATIONS EDUCATION: Bachelor's Degree in related field is required Certified Analytics Professional (CAP) preferred EXPERIENCE: Experience in criminal justice, social services, gender and/or human rights preferred. PERFORMANCE COMPETENCIES: Quality Assurance Compliance Monitoring Data Analysis Essential Behaviors KNOWLEDGE/SKILLS/ABILITIES: Proven project management skills, and the ability to take projects from conception to completion and meet deadlines with minimal supervision. Demonstrated technical monitoring and evaluation skills, including qualitative and quantitative research methodologies. Must be able to perform research and resolve application issues and have the ability to analyze business needs in order to prepare standard reports and analysis. Must be able to develop and create data layout such as tables, charts, graphs, heat maps and process flow diagrams. Excellent written and verbal communication skills. CERTIFICATIONS/LICENSES: Must possess a valid Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office. Proof of automobile insurance required. OTHER INFORMATION SAFETY SENSITIVE JOB CLASSIFICATION: This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.

Requirements