Job description

Position Title: Data Analyst Job Code: Full-Time Overtime Status: Exempt Department: Mission Support Location: Omaha, NE Reports To: COO Number of People Supervised: 0 Salary Range: $50,000-$60,000 POSITION PURPOSE The primary responsibility of the Data Analyst will be to analyze large datasets to uncover insights and trends using strong quantitative skills. They will also play a crucial role in supporting decision-making processes by providing accurate and actionable data-driven recommendations through the production of reports, dashboards, and visualizations. _____________________________________________________________________________________________________________________ ESSENTIAL DUTIES AND RESPONSIBILITIES • Lead the development and production of comprehensive reports, Excel and Power BI dashboards, and visualizations for internal and external stakeholders, including the agency’s leadership team, board members, and funders. • In collaboration with the Chief Operating Officer (COO) and Director of Programming & Innovation (DPI), oversee the design and implementation of robust monitoring, analytics, and evaluation systems to assess program impact and outcomes. • Along with Program Leadership, conduct regular reviews and assessments to identify areas for improvement and innovation in program delivery in addition to accuracy and consistency. • Provide strategic recommendations based on data-driven insights to enhance program effectiveness and optimization. • Work with DPI and Program Leadership to improve survey collection and quality assurance and share the purpose and results of data collection with the program team. • Work with the Grants Manager to identify trends in data for grant requests and ensure compliance with relevant grant billing and reporting requirements. • Work with the Grant Manager, DPI, and development team to set up new data collection processes, mine data, and ensure accurate grant tags and reporting. • Streamline systems and processes for the Fund Development and Grants teams. • Work with the development team on data collection of current and potential donors. • Establish key metrics and standards, collect and analyze the data, and identify and document data quality issues. • Provide support agency wide in creating innovative processes and systems, such as implementing Basecamp with internal teams. • Work directly with the DPI to identify opportunities to maximize Matchforce, eTapestry, software cross-functionality, and the use of other databases and software to best serve our program and revenue goal. • Collaborate with the Leadership team on calculating annual agency-wide statistics to be used for internal and external communications. • Work with the Finance Director to align financial reporting with program outcomes and impact. • Participate in trainings and/or continuing education on relevant material for professional development. • Support, and collaborate with, other departments, including program, development, and Mission Support, along with the agency’s JEDI efforts, to accomplish organization goals. • Other duties as assigned by supervisor or CEO. ______________________________________________________________________________________________________________________ EDUCATION & RELATED WORK EXPERIENCE Education Level: Minimum Bachelors degree in a quantitative field such as Statistics, Mathematics, Economics, Computer Science, or related field. Related Work Experience: Experience in the nonprofit sector a plus. _____________________________________________________________________________________________________________________ SKILLS AND KNOWLEDGE Required • Ability to adapt to diverse situations and cultures. • Ability to effectively communicate the mission of Big Brothers Big Sisters. • Ability to work independently and manage time effectively. • Ability to adapt to flexible work hours. • Comfortable taking the lead and asserting oneself. • Ability to collaborate effectively with other agency staff. • Proficiency in Microsoft Office, Advanced Microsoft Excel skills, Power BI. • Proficiency in using and managing databases, including Salesforce. • Proven experience working with data analysis tools and programming languages. • Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights. • Experience with data visualization tools such as Excel and Power BI. • Excellent communication skills with the ability to present findings to both technical and non-technical audiences. • Attention to detail and a commitment to producing high-quality, accurate work. Preferred • Experience with machine learning algorithms and techniques is a plus. _________________________________________________________________________________________________________ TRAVEL REQUIREMENTS/WORK ENVIRONMENT/PHYSICAL REQUIREMENTS <10% of the time will be spent on travel in the service area. Must have a car, valid driver’s license, and meet state-required automobile insurance minimums; Hybrid office environment with 1-2 days in office required; Flexible work hours to meet customer and agency needs, including occasional evenings and weekends. _____________________________________________________________________________________________________________________ CORE COMPETENCIES & HIGH-PERFORMANCE INDICATORS Problem Solving & Analysis: Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develop contingency plans to deal with them; develop and evaluate alternative courses of action. Creativity & Innovation: Able to generate creative ideas to solve problems and improve work methods; apply novel approaches to situations; independently apply professional expertise in ways that are unique or innovative; collaborate with team members to brainstorm creative approaches; rethink situations to create new opportunities or overcome obstacles. Flexibility & Achieving Change: Able to positively deal with changes that affect job requirements or work assignments; adapt to shifting priorities in response to the needs of matches; quickly recognize situations/conditions where change is needed; remain calm and professional in emotionally charged interactions; work to clarify situations where information, instructions, or objectives are ambiguous; support organizational change. Influencing: Able to persuade and enlist others’ support in accomplishing objectives; effectively “sell” own ideas/work to others; use data or logic to influence others; develop effective working relationships with others who can help promote acceptance of own ideas; use different influence approaches as appropriate. Continuous Improvement & Gets Results: Able to identify and apply "best practices" in own work; improve efficiency by planning and organizing work effectively, eliminating barriers and streamlining work processes; monitor, evaluate and track own performance; adapt work practices in order to meet goals and deadlines; persist in the face of ongoing obstacles or setbacks; accept responsibility for the quality and outcomes of own work. Decisiveness & Judgment: Able to demonstrate sound judgment in routine, day-to-day decisions; think critically to make decisions and take action, even in non-routine situations; rapidly make reasonable assessments with limited information; consider impact of various options when making decisions; use sound judgment in deciding whether to make a decision or escalate it to a supervisor for additional consultation. Open Communication: Able to use active and attentive listening to confirm understanding; coach others through the use of reflective questioning; personalize communication content and delivery to fit different perspectives, backgrounds or styles of audience; document information about matches clearly and concisely in order to keep records accurate and up to date. Relationship Building: Able to deal effectively with people in order to get work accomplished; adjust own interpersonal approach to fit the style/needs of others; recognize the impact of one’s behavior on others; utilize technical and business contacts to meet job responsibilities; network to reach specific influential people. Values Diversity: Able to seek out and work effectively with others who have diverse perspectives, talents, backgrounds, and/or styles; contribute to a team climate in which differences are valued and supported; challenge any stereotyping or offensive comments; seek and respond to feedback from others about own behavior that might be perceived as biased. Strategic Alignment: Able to align own work objectives with the organization's strategic plan or objectives; take organizational priorities into consideration when making choices and trade-offs in own work; act with an understanding of how the community affects the business and how own actions and decisions affect other jobs or outcomes; maintain perspective between the overall picture and tactical details. _____________________________________________________________________________________________________________________ Equal Employment Opportunity BBBSM provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, gender identity, or non-disqualifying physical or mental handicap or disability. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. Job Responsibilities The statements above reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties & responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSM may change the specific job duties with or without prior notice based on the needs of the organization.

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