Job description

Position: Active Directory with ServiceNow 6 days ago Be among the first 25 applicants Dice is the leading career destination for tech experts at every stage of their careers. Our client, Refulgent Technologies Inc., is seeking the following. Apply via Dice today! Minimum Experience - 3 Years In Enterprise/Large Business This will be a lead role to include ticket assignment, training, queue management, and daily reconciliation with HR data who had similar experience in Enterprise. Experience with Service Now. This candidate will be responsible for training all Account Management staff in all team processes and procedures. Microsoft Active Directory, AvePoint, Cayosoft, Admin Mail Portal, Apple Management Console, Directory, and Service Now • *** • Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. Advanced knowledge of appropriate security measures of the organization. Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. Ability to analyze and assess client needs to develop effective and appropriate solutions. Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Analysis of technical and user documentation for technical assistance and support. Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. Seniority level • Seniority level Mid-Senior level Employment type • Employment type Full-time Job function • Job function Other • Industries Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Sign in to set job alerts for “Active Directory with Service Now” roles. Raleigh, NC $65,000.00-$75,429.00 2 days ago IT Account Administrator - HR Data Reconciliation - Local NC only Durham, NC $50,000.00-$60,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr

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