Job description

The Microsoft 365 Engineer serves as a subject matter expert and provides guidance throughout the Microsoft 365 suite of products. Primary focus will be SharePoint online, but responsible for the design and development of policies, configurations focusing on security and optimization. Other Microsoft 365 areas such as Exchange Online, Teams, and Intune mobile device management are in focus for this role as well. Evaluates current state of the Microsoft 365 space to understand capabilities and recommend solutions to promote continuous improvement. Works with non-technical business owners to understand needs and develop technical solutions. Participates in the layout design and implementation of new features or modification of existing configurations and compliance policies. Identifies and resolves existing system deficiencies. Must have strong communication skills to interact with business counterparts. Business knowledge and technical skills to implement technical strategies, evaluate designs, and provide a superior level of technical support and customer service are required. With traumatic brain injury, life changes in an instant. For us, there is no greater reward than easing human suffering and helping people put their lives back together. CNS helps people with brain injury find hope, independence, and return to a meaningful life - and you play a critical role in their journey. At CNS, we are a community of “Pathfinders” who work together to find every path possible for our patients to reach their maximum independence and quality of life. We create a supportive work environment through selflessness, innovation, and hard work. We take work very seriously, but we also enjoy a great atmosphere of fun and professional development, and we are committed to promoting a rich environment for each other to thrive through collaboration and empowerment. Please see our moving corporate video, "The Story of Centre for Neuro Skills" at https://www.youtube.com/watch?v=Jwqve9gWtEw&feature=youtu.be Benefits include: • paid time off • extended sick leave • medical, health, dental, and life insurance starting the 1st of the month after hire • holiday pay including a floating Personal Observance Day • 401(k) Job Tasks: • Takes functional ownership of all the Microsoft 365 products with a deep focus on SharePoint Online, Exchange Online, Teams and Intune mobile device management. • Serves as a subject matter expert of SharePoint environments in understanding business requirements and translating to optimized functionalities such as templates, workflows, site designs, and appropriate RBAC permissions. • Monitors current trend of threats seen in Exchange Online while maintaining and developing policies to mitigate risks. • Closely works with System Engineers and Service Desk team to further enhance Intune enrollment processes for Windows, Android, and iOS/iPadOS devices while implementing effective device and app management configuration and compliance policies. • Performs related system engineering tasks which includes but not limited to troubleshooting hybrid infrastructure synchronization issues, network and security systems hardening, and endpoint security management. • Ability to identify issues with other Microsoft 365 products in a timely manner is required. Conducts basic investigation and follows standards to resolve or escalate; monitors and improves systems to optimize performance and uptime. • Develops documentation (key written project deliverable) and/or oversees and approves the creation of design documentation. • Ensures compliance of systems through existing standards and procedures; identifies gaps in compliance and remediates in a timely manner. Diagnoses and resolves software issues across a range of Microsoft 365 software applications. • Performs expert level troubleshooting and problem solves both independently as well as with the help of product support resources with least impact to business performance. Be available for providing after-hours/weekend/holiday production support when called upon. May provide support on a 24-hour basis by participating in the on-call rotation. • Maintains and protects confidentiality regarding all aspects of information. Job Requirements: • Bachelor’s degree in Computer Science, Information Technology, Information Systems, and 3 relevant experience, or 7 years equivalent experience. • Demonstrated Expertise in SharePoint Online Engineering and Administration • Microsoft 365 certifications such as Messaging Administrator Associate, Teamwork Administrator Associate, Enterprise Administrator Expert, or equivalent Certifications desired. • Experience with advanced deployment and configuration of Microsoft Purview compliance policies such as data loss prevention, data lifecycle management, information protection, and privacy risk management. • Advanced knowledge of Powershell scripting language desired. • Advanced knowledge of security and regulatory compliance frameworks experience in HITEC, HIPPA, ITIL preferred. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. It’s not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are arrived at each unique case. A reasonable estimate of the current range is $80,000-$90,000. Apply today!

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