Job description

Job Description Position Information Technology Business Analyst Location Pittsburgh, Pennsylvania, United States We are seeking a detail-oriented, proactive IT Business Analyst / IT Coordinator to support the CIO in gathering requirements and driving the execution of strategic IT improvements, initiatives, and projects. This is a unique opportunity to contribute directly to the modernization and optimization of our IT infrastructure and systems, including hardware inventory, systems audits, intranet revamps, and lab updates. The ideal candidate is a self-starter with strong analytical thinking, organizational skills, and a passion for improving processes and user experiences. Key Responsibilities • Collaborate with the CIO to gather requirements and define project scopes for new IT initiatives. • Conduct a thorough inventory and assessment of existing hardware, systems, computer labs, and internal tools (e.g., home-grown intranet). • Assist in planning and prioritizing upgrades or replacements for outdated hardware and systems. • Analyze and document existing operational workflows, and recommend process redesigns using modern tools and best practices. • Serve as a liaison between IT and various departments to ensure alignment and smooth implementation of initiatives. • Support the evaluation and adoption of tools such as SharePoint for collaboration and documentation. • Monitor project timelines and communicate progress to stakeholders. • Ensure that user requirements and usability considerations are integrated into project planning and execution. Qualifications • Bachelor’s degree in information technology, Business, or a related field (or equivalent experience). • 0-1 year of experience in IT coordination, business analysis, or related roles. • General understanding of IT infrastructure, hardware, and enterprise systems. • Strong problem-solving and analytical skills. • Excellent communication and customer service skills. • Ability to work independently and manage multiple tasks with minimal supervision. • Experience in assessing and improving workflows and processes. • Proficiency in Microsoft Office Suite; experience with SharePoint is highly desirable. Preferred Skills • Familiarity with project management tools and methodologies. • Experience in a higher education or nonprofit environment. • Knowledge of basic system administration or technology modernization best practices. Industry • Higher Education Employment Type • Full-Time

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