Job description

What You'll Do - Lead and empower a high-performing team by driving accountability, removing barriers to success, and supporting career growth through mentorship and development planning. - In partnership with the Director of IT and IT management, establish strategy and operational objectives and deliverables for the functional areas of responsibility. - Monitor operational metrics and processes, and implement standard methodologies, tools and best practices to ensure high-quality deliverables. - Utilize business analytics to transform raw data into business insights that are useful for decision making and strategic planning. - Support multiple development and/or reporting projects with scheduling, planning, resource allocation, and reporting. - Establish relationships and work closely with external vendors. - Foster a collaborative culture of open performance feedback and accountability to achieve excellence. This could include: conducting frequent individual and team coaching, leveraging mentorship relationships, and creating peer work-review opportunities. - Conduct regular assessments and evaluations of software programs and new technology. What You'll Need - Bachelor’s degree in Information Technology, Computer Science or equivalent professional experience. - Over 5 combined years of professional relevant experience of Business Analyst, Programmer Analyst and/or Applications Analyst responsibilities. - A minimum of 2 years’ experience in a supervisory position with at least 2 direct reports. - Proficiency in Microsoft Office and knowledge of Microsoft CRM Dynamics. - Ability to provide a positive customer service experience and show good time management skills. - Strong analytical and problem-solving skills. - Proven experience in management of major software development projects. - Extensive experience with Application development methodologies, technologies (languages, databases, tools). - Knowledgeable in the areas of software testing methodologies and testing frameworks. - Well-versed in Data Modeling, SQL, and SQL Server technologies. - Demonstrated talent in exercising and promoting accountability as well as resolving conflict. - Experience utilizing interpersonal, oral, and written communication skills. What Will Set You Apart - Familiarity with virtualized environments and cloud technologies (e.g., Azure, AWS) - Experience with Microsoft Power Platform tools, including Power BI and Power Apps - Proficiency with development tools such as Microsoft Visual Studio - Working knowledge of .NET frameworks, including C# and MVC architecture - Exposure to XML-based services and integrations - Understanding of Microsoft SQL Server components (SSRS, SSIS)

Requirements