Job description

Robert Half is searching for an Sr. Systems Administrator / IT Manager who can support a local law firm based in Seattle, WA. This candidate will be responsible for providing escalated support to Tier 2 and 3 issues and take ownership on systems and network infrastructure in a small to mid-size environment. This position is a 6 month contract-to-hire opportunity that is 100% Onsite.Position Overview:Employment Type: Contract-to-hire (6 months to start)Location: 100% onsite in Seattle, WASchedule: Monday - Friday, 8 AM - 5 PMKey Responsibilities:Provide end-user technical support, diagnosing and resolving hardware, software, and network-related issues.Assist in planning and implementing infrastructure upgrades, patches, and performance enhancements.Provide ownership support to the current IT Director, addressing ad-hoc, escalated level issues.Offer administrative level expertise in Microsoft 365 related tickets, strengthening user access to products within this suite.Manage and support core IT infrastructure, including networking (LAN/WAN, firewalls, switches, routers) and systems (Windows/Linux servers, virtualization, backups, storage).Maintain and troubleshoot enterprise network environments, ensuring uptime, performance, and security across all endpoints.Administer and support server infrastructure including Active Directory, DNS/DHCP, file services, and virtualization platforms such as VMware or Hyper-V.Monitor system and network health, proactively identifying and resolving issues to minimize disruptions.Collaborate with cross-functional teams to ensure infrastructure supports business needs and application demands.Provide technical leadership on assigned projects and assist junior team members with troubleshooting and guidance.Ensure documentation of infrastructure systems, procedures, and configurations is accurate and up to date.Monitor and manage the IT ticketing system, ensuring timely resolution and accurate documentation.Support virtualized environments using Citrix, Azure, VMware, and Hyper-V.Administer Windows 11 and Microsoft 365, ensuring smooth system operations.Manage Active Directory and Group Policy Objects (GPO) to control user access and security settings.Perform maintenance, upgrades, and troubleshooting on Windows Server.Assist in strengthening network security, including user access management and threat mitigation.

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